DRESS CODE

The Body Lab Pilates is a sock studio. Socks with grips are recommend for your safety. Forgot your socks? No worries. We have plenty to purchase at the studio. Please do not wear clothing with zippers as zippers can damage our equipment as well as Jewelry. Leggings and long shorts are best suited for Pilates. Do not apply lotions prior to your sessions. The oils can damage the mats and surfaces of the equipment and can also allow for you to slip and lose your grip. It is recommended that each client wash their hands or use a hand wipe when entering the studio.

PAYMENT

Advanced payment is required for a class. Schedule ahead by email or call to reserve a spot, please keep in mind class sizes are limited! Zelle is the preferred method of payment to pilates.thebodylab@gmail.com (to avoid 3% credit card processing fee) However, clients can also pay through the website by credit card or by Venmo @Dede-Ramos.

CANCELLATION 

If a client can't make a class, 24 hour notice is required to avoid late fee charges. Life happens, we get it! Late cancellations not made within 24 hours of your scheduled appointment will forfeit a session from your class package. The Body Lab instructors reserve the right to cancel a session if a client is 15 minutes or more late for their session. No call/no show for appointments result in a deduction of one session.

Our cancellation policy still applies to those who were waitlisted and added to class after a cancellation. 

REFUNDS

All our sessions and packages are non-refundable and expire after 90 days of purchase.

Going on vacay? We'll freeze your sessions for the dates you're away. Expirations still apply.